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Terms and Conditions
1. Introduction
Welcome to papillia.com Before using our site and purchasing products, please read these terms and conditions carefully. By using this site, you agree to be bound by these terms.
2. General Information
The papillia.com website is owned and operated by papillia,
You can contact us via email illiapapi@gmail.com Phone number 0530312979
3. Orders and Payment
All prices are shown in Moroccan dirhams and include taxes
You can pay via [Available Payment Methods].
Once the order and payment are confirmed, you will receive a confirmation message via email. And a phone call
4. Shipping and Delivery
We provide delivery within Morocco within a period ranging from 24 to 72
Shipping fees vary depending on the region
We are not responsible for any delays resulting from delivery companies or force majeure circumstances.
5. Return and Exchange Policy
You can return or exchange the product within 5 days from the date of receipt.
The product must be unused and in its original packaging.
The customer bears the return costs
Return and exchange terms
Items are exchanged for the following reasons:Wrong item, color or size
Please make sure to order the correct size by reviewing the size chart under each item
The item is returned for the following reasons:In case of mismatch or defect in the design or the item itself In case some pieces are not available in the package or are damaged
6. Legal liability
We are not responsible for any damage resulting from the incorrect use of the products.
All products are offered as is, without any additional guarantees unless explicitly stated.
7. Data protection and privacy
We collect some personal data when placing orders, but we respect your privacy and will not share your information with any third party without your permission.
8. Amendments to the terms and conditions
We reserve the right to modify these terms at any time, and any updates will be posted on this page.
If you have any questions, please feel free to contact us via email illiapapi825@gmail.com or phone number 0530312979